Our standard TAT time for repairs are as followed, modules under 100 pieces usually take 14 days or less, and modules or parts over 100 pieces can take up to 30 days plus. Please also be advised that due to uncontrollable circumstances these TAT times can vary.

Yes, you will need an authorization number for repair.

At Umivista led, we stand behind our products and are committed to providing you with the best. Umivista led offers a standard limited warranty on all of our LED products. Click here to learn more about the terms and conditions or contact us for more information.

We request at least 2 weeks before the installation date.

You may contact our Sales Rep for order or contact us at shiyitan007@hotmail.com.

Please fill in your information here, we are happy to assist you for finding the best LED solution for your project or you may click “Products” for more product information.

Our regular working hours is from 8:30am to 5:30pm EST, Monday to Friday Lumvista led also provide 7/24 online service, for emergency support please call (055) 2762263

After submitting the RMA request form, our technical service team will email you an authorization number and the address of the designated Lumvista LED repair center. Kindly note: Please attach the request form and authorization number to the outside of all packages to be shipped. Please package all RMA products properly before sending them to Lumvista LED to avoid unnecessary damage. (Please note that without the authorization number, we will not be able to process your repair product and we may refuse or return the package at the sender's expense.)